Collect every ad lead in one place and see which ones turn into patients.

Leads from your Meta forms are written to the pool.

You connect your Instagram and Facebook lead forms through your Meta account. The person’s name, phone, email and answers are written to a record, and the lead lands in the pool.

• Field mapping: form questions match fields such as name, phone, email and country automatically, and you can change them on screen. Form answers arrive in the record note.
• Routing by form: each form gets a product (treatment), country, language and starting status. A lead from the hair transplant form goes to the pool of advisors cleared for hair transplants.
• Meta’s lead ID is stored, so the same lead is never pulled twice.
• Account status: access token, permissions and the time of the last lead on one screen, so you notice a broken connection.

Leads are pulled on a schedule, not instantly. You can also run a pull by hand from the screen.

Two advisors never call the same patient.

Incoming leads gather in one pool. An advisor presses “Take record” and the next record is assigned to them. Two people cannot take the same record at once.

• An advisor can only take records for the treatments they are cleared for. You can switch off taking records outside office hours.
• The same person is found even when the phone is typed differently (+90, 0, spaces, dashes) and the existing card opens. If the email matches, you are asked to confirm with “Add anyway”.
• A manager can preview unreachable records and return them to the pool in one go. Open duplicates for the same patient are grouped on one screen and merged with a manager’s approval.

Doctor and advisor work from the same patient card.

Personal details, medical pre-information, notes, documents and the full history sit on one page in every record.

• Medical pre-information: condition, medication, past surgery, allergy, smoking and alcohol, height, weight, BMI.
• Tags: VIP, urgent, document pending, interpreter needed, accommodation/transfer. You filter lists by tag.
• Files such as passport, test results and photos are uploaded to the card.
• A patient with a follow-up date lands in the advisor’s “My tasks today” box when the day comes.

Multiple currencies and agency commission for patients from abroad.

Define treatments with list price, cost and commission. The record keeps the quote price and shows how far it is from the list price. Prices can be in TRY, USD, EUR or GBP; rates update automatically.

• Source, agency, doctor and hospital lists are defined by you and linked to every record.
• Agency commission is entered per record as an amount or a percentage and totalled per agency in the commission report.
• Revenue in different currencies can be totalled and viewed in one currency.

Quote PDFs and online quote acceptance do not exist yet; the quote is a price field on the record.

Patient data stays with the people who need it.

Permission groups separate screens and actions. Advisors see only their own records; wider access is granted separately.

• Product-level visibility: the hair transplant team does not see dental records.
• After 5 failed logins a 1-hour lock applies, and changing a password closes open sessions. The type and size of uploaded files are checked.
• Personal data erasure tool: search a person by phone or email and permanently delete all their data after seeing exactly what will go.
• Your data never mixes with other customers’; each customer has a separate database. Who logged in and who changed what is visible in the log.